Processing Complaints in the FSC Certification Scheme
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Date
Submission date
Authors
FSC Global Development
Type
Procedure (PRO)
Version number
2-0
Status
approved
Metadata
This document describes the process to be adopted by FSC to ensure a timely, independent and effective resolution of complaints submitted by FSC stakeholders. These can be complaints regarding the FSC normative framework or the performance of FSC International, the FSC Network as well as complaints regarding the performance of ASI.
Subject Keywords
pro-01-008, procedure, complaint, complaints, PRO-01-008, processing
Sponsors
Description
Identifiers
Code
FSC-PRO-01-008
Effective date
2014-05-28